State Farm® Insurance Agent Holly Coy
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Nice
January 30, 2026
5
out of
5
rating by Nice
"Services Good 💯"
We responded:
"Thank you for the 5-star review, Nice! Here on State Farm Agent Holly Coy’s Team, we are proud to serve our community and appreciate your recognition. "
Ashleigh W
January 29, 2026
5
out of
5
rating by Ashleigh W
"Monic was amazing! She took the time to explain the details and help me get switched from my subpar insurance to State Farm where I get to talk to an actual person. So happy with the process and the switch!"
We responded:
"Thank you for the 5-star review, Ashleigh! Here on State Farm Agent Holly Coy’s Team, we are proud to serve our community and appreciate your recognition. "
Rhonda A
January 23, 2026
5
out of
5
rating by Rhonda A
"Shealee was great you help me so much! Two day we got my rental ins done she was very detailing when it came to explaining the different plans to fit my request. She is awesome great attitude and energy"
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Holly Coy’s Team. "
Richard Young
January 22, 2026
5
out of
5
rating by Richard Young
"I was recently reviewing car insurance companies as I found out, I was not in “good hands” with my current company. Tried the on line , but I got a lot of fast talkers, who really couldn’t convince me to go with them. I also got calls and text from som large well known companies too. So as I read them all and listened to voicemails-one stuck out above them all. State Farm and the agent, Holly Coy. In the end I knew I had an agent who cared about my needs and situation. I got more bang for my buck. Better coverage for both home and auto. And a premium that was better than I had ever had for 3 cars full coverage. Call her."
We responded:
"Richard, thank you for your wonderful review of State Farm Agent Holly Coy’s Team! Richard, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Holly Coy’s Team! "
Beatriz Molina
January 21, 2026
5
out of
5
rating by Beatriz Molina
"Estoy muy agradecida con Monic por ayudarme a sacar el seguro de mi carro. Me explicó todo paso a paso, de manera muy clara, y me sentí tranquila durante todo el proceso. Excelente atención y mucha paciencia. Sin dudas la recomiendo."
We responded:
"Thank you so much for the 5-stars, Beatriz! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "
Sean Walker
January 21, 2026
5
out of
5
rating by Sean Walker
"Super easy to work with! Wish I would’ve done this sooner, Holly explained everything in great detail and saved me a good bit of money! Highly recommend"
We responded:
"Thank you for your kind review of State Farm Agent Holly Coy’s Team. We appreciate it! Thank you for the amazing review, Sean! It is truly the goal of our team to exceed expectations when it comes to all insurance needs. "
Randy Minnich
January 20, 2026
5
out of
5
rating by Randy Minnich
"Monic Jacques was outstanding and extremely professional to work with. I felt she was working with my best interest in mind. She presented me with a great quote and saved us a BIG amount of our insurance. This a a great agency who you can trust and they will work hard for you. Give her a call, set back and let her go to work to save you not only some money but also knowing you are really in GREAT HANDS with Allstate!"
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Holly Coy’s Team. "
Grace Woodard
January 16, 2026
5
out of
5
rating by Grace Woodard
"Holly Coy and specifically Cory has always been awesome to work with. I always have felt understood when I have questions and concerns. I have felt very comfortable working with her and being open and honest about what I need within my means. Highly recommend!"
We responded:
"Thanks so much for the amazing review, Grace! We really appreciate your support here in Louisville . If you ever have any questions or need insurance assistance in the future, we are just a message away! Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Holly Coy’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Louisville . "
Melissa castillo
January 14, 2026
5
out of
5
rating by Melissa castillo
"Siempre buen trato muy profesionales las chicas de las oficinas."
We responded:
"We appreciate your review, Melissa. We are so happy that you had such a wonderful experience with State Farm Agent Holly Coy’s Team here in Louisville ! "
Chrystal Helton
January 6, 2026
5
out of
5
rating by Chrystal Helton
"Cori was very friendly, willing to listen and answer my questions,it was an overall great experience talking with her"
We responded:
"Thank you, Chrystal. We appreciate your feedback and are so glad Cori was able to help and make your experience a great one. We’re grateful for the opportunity to work with you."
Johnny Houchens
December 31, 2025
5
out of
5
rating by Johnny Houchens
"Customer service is great. Shea Lee Coy was very helpful in choosing the correct policy. Her professionalism and kindness was above and beyond. Thanks"
We responded:
"Thank you Johnny! We appreciate the opportunity to provide you an amazing insurance experience. Have a great week! "
junebug P
December 29, 2025
5
out of
5
rating by junebug P
"After horrible experiences with other insurance companies, I decided to give State Farm a chance. Shealee was the agent who responded to my inquiry. She treated me with the best customer service and care that I’ve ever received from an insurance company. I wasn’t just a number to her. She patiently took the time to cover all my questions and thoroughly explained each step of the process, including a bundling option to help me save me more. The overall experience was remarkable. I’m very grateful for her help."
We responded:
"Thank you so much for taking the time to share this. We truly appreciate you giving our office the opportunity after past experiences elsewhere. Shealee takes great pride in making sure every customer feels heard, informed, and cared for, and your words mean a lot to our entire team. We’re grateful for your trust and look forward to continuing to serve you."
Mike Mike
December 22, 2025
5
out of
5
rating by Mike Mike
"Heather was extremely helpful with my auto insurance. She quickly helped me get my auto insurance declarations document and made sure everything was accurate and easy to understand. She was professional, responsive, and took the time to explain my coverage. The process was smooth and stress free. I highly recommend her. Keep it up!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Bili Alexis Herrera
December 22, 2025
5
out of
5
rating by Bili Alexis Herrera
"Muy amable Monic Y explica todo bien !"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Sydney Hopkins
December 20, 2025
5
out of
5
rating by Sydney Hopkins
"Looking forward to our future business - very personable on our first meet. Sadly I believe my email or phone number got misread so we didn’t receive our daughters Santa photo"
We responded:
"I’m so glad y’all had a great time. Please give my office a call Monday morning and we will resend it for you! "
Amber Hutchins
December 20, 2025
5
out of
5
rating by Amber Hutchins
"Very organized and family friendly"
We responded:
"Thank you for coming out today. I hope your family enjoyed their time. "
Aaron Lemarr
December 20, 2025
5
out of
5
rating by Aaron Lemarr
"Had such a great time at the Christmas event with all the kids."
We responded:
"Thank you for coming by. We’re glad to hear y’all had a great time."
tina reed
December 20, 2025
5
out of
5
rating by tina reed
"Great experience!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Jeanette Brown
December 20, 2025
5
out of
5
rating by Jeanette Brown
"Holly is truly a wonderful asset to our community."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Nupur Srivastava
December 20, 2025
5
out of
5
rating by Nupur Srivastava
"This place was amazing, we had so much fun and Monic was amazing and very helpful, she was a dear and help my family and I when we needed help."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Rishi Kumar
December 20, 2025
5
out of
5
rating by Rishi Kumar
"I had a good experience with them."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Marilu Rojas
December 20, 2025
5
out of
5
rating by Marilu Rojas
"Monic gracias por hablar español dan un muy buen servicio"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
lyla murphy
December 20, 2025
5
out of
5
rating by lyla murphy
"love her special interactions with the community!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Marcus Williams
December 20, 2025
5
out of
5
rating by Marcus Williams
"so involved with the community and great to interact with!"
We responded:
"Thank you Marcus. The event was amazing and I am glad you were able to come out and enjoy it. We hope to see you again next year. Have a great holiday season."
Shauna Wagner
December 20, 2025
5
out of
5
rating by Shauna Wagner
"This event is amazing and the kids love it so much we missed it last year so we had to put it on the calendar for sure this year! We love the pictures and so exciting to enter the draw!"
We responded:
"Thank you Shauna. I’m glad y’all were able to make it this year. Be sure to follow us on social media for next year! "